Shipping Policy
Last updated: 2026
This Shipping Policy outlines how Mainline Threads processes, ships, and delivers orders placed on https://www.mainlinethreads.us/.
Order Processing Time
All orders are processed within our standard production timeline.
Custom-sized and made-to-order items require up to 3 weeks (21 business days) for processing before shipment.
This timeframe may vary depending on order volume, customization complexity, and material availability.
Shipping Timeframes
Once your order has been processed and shipped, estimated delivery times are as follows:
• Domestic (USA): 3–7 business days
• International: 7–21 business days
Shipping times are estimates only and are not guaranteed.
Shipping Costs
Shipping charges are calculated at checkout based on your location, order weight, and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow time for tracking updates to appear.
Delays & Exceptions
Delays may occur due to:
• High order volume
• Carrier delays or disruptions
• Customs processing (for international orders)
• Weather or unforeseen circumstances
Mainline Threads is not responsible for delays once the order has been handed over to the shipping carrier.
Lost, Stolen, or Damaged Packages
We are not liable for lost or stolen packages marked as delivered by the carrier.
If your package arrives damaged, please contact us within 48 hours with photo evidence.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided by the customer.
International Shipping
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Order Issues
If you experience any issues with your order, please contact us promptly for assistance.
Contact Information
Email: ceylonllc@gmail.com
Phone: +1 732 816 8117
By placing an order, you agree to this Shipping Policy.