Terms & Conditions

Welcome to Mainline Threads. By accessing or using our website https://www.mainlinethreads.us/, you agree to be bound by these Terms & Conditions.

Use of Website

You agree to use this Website only for lawful purposes. You must not misuse this site, attempt unauthorized access, or disrupt its functionality.

Products & Custom Orders

We specialize in workwear products, including custom-sized and made-to-order items.

All custom orders require up to 3 weeks (21 business days) processing time before shipping.

Customers are responsible for providing accurate sizing. We are not liable for incorrect sizing due to wrong measurements.

Pricing & Payments

All prices are listed in USD unless stated otherwise. We reserve the right to change prices at any time without notice.

Payments must be completed at checkout using approved payment methods.

Shipping Policy

Shipping timelines are estimates and not guaranteed. Delays may occur due to production or carrier issues.

Once shipped, we are not responsible for delays, losses, or damages caused by shipping providers.

Returns & Refunds

Custom or made-to-order items are non-refundable and non-exchangeable unless defective.

Eligible standard items may be returned according to our return policy.

Third-Party Products

Some products are manufactured by third parties, including correctional institutions. By purchasing, you acknowledge this origin.

Intellectual Property

All content on this Website including text, images, branding, and design is the property of Mainline Threads and may not be used without written permission.

Chargebacks & Fraud Protection

We actively monitor transactions for fraud. Any fraudulent activity, including unauthorized chargebacks, may result in order cancellation, account suspension, and legal action.

By placing an order, you agree not to initiate unjustified chargebacks. In case of disputes, customers must contact us first for resolution.

WooCommerce & Order Processing

Orders placed through our WooCommerce platform are subject to availability and verification.

We reserve the right to cancel or refuse any order, including suspected fraudulent or duplicate transactions.

Abandoned carts may be followed up via email for completion. Failed payments may require re-verification.

Privacy & GDPR Compliance

We are committed to protecting your personal data. By using this Website, you consent to the collection and use of information in accordance with our Privacy Policy.

We collect personal data such as name, email, address, and payment details solely for order processing, customer service, and marketing (if opted-in).

Users have the right to request access, correction, or deletion of their personal data under applicable data protection laws, including GDPR where applicable.

We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of this Website or our products.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of those changes.

Contact Information

Email: ceylonllc@gmail.com

Phone: +1 732 816 8117

By using this Website, you agree to these Terms & Conditions.